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SUCCESSFUL INTERVIEWING TIPS  

2012-05-26 12:47:18|  分类: management |  标签: |举报 |字号 订阅

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From "The New Job Interview" by Sherri Eng, San Jose Mercury News

I.PREPARE BEFORE THE INTERVIEW

  • Perform a thorough self-evaluation. (Know your strengths and weaknesses.)
  • Research the position, the organization and the community.
  • Be prepared to discuss how your background can benefit the organization.
  • Know your overall and major GPA
  • Advise the appropriate people that you would like to use them as references
  • Have a professional telephone greeting on your answering machine.
  • Rehearse...Rehearse...Rehearse


II. DRESS FOR SUCCESS

  • Take time to be well-groomed, have neatly trimmed hair, moderate makeup, be well-groomed and clean.
  • Dress in business attire (See handout)
  • Look professional. You are more likely to be heard in the interview and employers will be more likely to assume you can perform the job.


III. PREPARE TO MARKET YOURSELF

  • Know the points you want to make
  • Create an outline of the strengths, skills and assets you have to offer and want to communicate in the interview.
  • Develop examples or “stories” that demonstrate in some detail how you have applied these assets. Describe the situation, action and outcome.
  • Prepare intelligent questions you want to ask the employer

IV. MAKE A GOOD FIRST IMPRESSION

  • Arrive early.
  • Bring extra copies of your resume.
  • Be courteous to everyone you meet: receptionists, etc.
  • Greet the interviewer by name, with a smile. Be sure you know the correct pronunciation & spelling of the name.
  • Shake hands using a firm, but not too firm, grip.
  • Show enthusiasm and confidence in your voice and, posture.


V. PAY ATTENTION TO BODY LANGUAGE

  • Watch your posture; sit up straight, don’t slump
  • Rest your hands on the table to help ensure correct posture
  • Avoid fidgeting
  • Avoid excessive hand gestures
  • Make good eye contact and maintain it throughout the interview


VI. DURING THE INTERVIEW

  • Listen attentively to the questions
  • Use professional language; avoid slang.
  • Ask for clarification if you do not understand a question
  • Give complete answers and use specific examples and accomplishments whenever possible
  • Use illustrations, descriptions, statistics and testimonials to support your claims
  • Answer questions with honesty and sincerity
  • Be aware of the time allocated
  • Speak loudly and clearly enough for the employer to hear you
  • Don’t criticize former employers faculty or associates.
  • Avoid talking about personal problems


VI. THE END OF THE INTERVIEW

  • If the job interests you, ask for the job. For example: “After hearing more about your company and the position I am even more interested in the job. I hope to be working with you soon”.
  • Ask when you can expect to hear back from the employer and the next steps in the process.
  • Thank the interviewer and collect a business card or get the person’s name, phone and email.

VII. FOLLOW-UP AFTER THE INTERVIEW

  • Take a moment to make some notes after each interview
  • Write and send a thank you letter that same evening
  • Forward any requested material promptly
  • If you don’t hear from the company within one week, contact them about the status of the position

TOP INTERVIEW QUESTIONS


The following are top interview questions from the country’s leading employers (compiled by MonsterTRAK.com).

  • Tell me about yourself.
  • What do you know about our company?
  • Why do you want to work for us?
  • What unique qualities or abilities would you bring to this job?
  • What are your major strengths and weaknesses?
  • How long do you plan to stay at our company? Where do you see yourself in five years?
  • Tell me about a time when you failed at something, and what you did afterwards.
  • Describe a time when you worked on a team project. What was your relative position on the team? Were you satisfied with your contribution? How could it have been better?
  • Why did you choose your school and course of study?
  • Think back to a situation in which you had to resolve a conflict. Tell me how you did it.
  • Tell me about a project that you had either at work or school. Describe in detail how you managed it and what was the outcome.
  • What do you do in your spare time?
  • What salary are you expecting?
  • What other types of jobs or companies are you considering?
  • Have you any questions for us?


Behavior-based interview questions (compiled by the National Association of Colleges and Employers)

  • Describe a situation in which you had to use reference materials to write a research paper. What was the topic? What journal did you read? (research)
  • Give me a specific example of a time when a co-worker or classmate criticized your work in front of others. How did you respond? How has that event shaped the way you communicate with others? (communication)
  • Describe a situation in which you recognized a potential problem as an opportunity. What did you do? (initiative)
  • Give me a specific example of a time when you sold your supervisor or professor on an idea or concept. How did you proceed? What was the result? (assertiveness)
  • Describe the system you use for keeping track of multiple projects. How do you track your progress so that you can meet deadlines? (commitment to task)
  • Tell me about a time when you came up with an innovative solution to a challenge your company or class was facing. What was the challenge? What roles did other play? (creativity and imagination)
  • What, in your opinion, are the key ingredients in building and maintaining successful business relationships? Give me examples of how you’ve made these work for you. (relationship building)
  • Describe a time when you got co-workers or classmates who dislike each other to work together. How did you accomplish this? What was the outcome? (teamwork)
  • Tell me about a time when you failed to meet a deadline. What things did you fail to do? What were the repercussions? What did you learn? (time management)
  • Describe a specific problem you solved for your employer or professor. How did you approach the problem? What role did others play? What was the outcome? (decision making)

QUESTIONS TO ASK EMPLOYERS IN A JOB INTERVIEW

  • Why is the position available?
  • What are you hoping a person in this position will accomplish?
  • What are your expectations for new hires?
  • What types of assignments/projects may I expect the first six months on the job?
  • What personal qualities will make someone successful on this job?
  • What will my responsibilities be as far as____________?
    (Ask about any areas not clear from the job description)
  • Can you give me an ideas as to what percent my time will be spent ________?
  • Do you have a detailed description of the position for which I am being considered?
  • What is the greatest challenge facing your staff (department. or organization) right now?
  • What are your company’s (or department’s) goals for the next two to three years?
  • How would you describe the corporate culture?
  • What are some characteristics of your company that make it attractive (or different from other companies?
  • What do you like best /least about working for this organization?
  • What are the possibilities for job advancement and promotion? or Is it organizational policy to promote from within?
  • How large is the department?
  • Whom will I be working with?
  • Will I be working on a team or in a group?
  • Who will my supervisor/supervisors be or whom would I report to?
  • What hours will I be working? Is overtime expected? If so, how much?
  • Is there a probationary period?
  • Is there training provided on the job? How long is the training period? Who will be training me?
  • Do you financially assist employees with the costs of any college classes or job related training courses? or What are the advanced educational opportunities with XYZ company?
  • Is relocation likely or required? Are relocation expenses covered?
  • Will I be required to travel? If so, how often?
  • Do you do formal evaluations of your employees? Who conducts these and how often are they done? Is the evaluation put in writing?
  • When can I expect to hear from you? or When should I check back with you?
  • When will an offer of employment be made and how?
  • More on questions to ask the employer from InterviewQuestionsToAsk.com

  • THE BEHAVIORAL QUESTION

    Many employers are asking behavioral questions. You won't get the typical "Tell me about your strengths and weaknesses" questions in a behavioral interview. Instead, you'll be asked to provide specific examples highlighting skills that are necessary for the job. Here are some examples of behavioral interview questions:

  • Describe a time when you tried to persuade a person or group to do something they didn't want to do.
  • Give me an example of a time when you faced a lot of obstacles to achieving a goal.
  • Talk about a stressful situation you've experienced.
  • Describe a time when you had trouble seeing eye to eye with a colleague.
  • Tell me about a project or role that you've taken on that is outside your job description.
  • Give me an example of when you worked with a group or team of people to complete a project.
  • Talk about a time when you were faced with a difficult decision and describe how it turned out.
  • Describe a time when you had to cope with strict deadlines or time demands.
  • Give me an example of a time when you were forced to make an important decision without all of the necessary information.
  • Tell me about a time that you made a presentation at work that received a significant amount of critical feedback, much of it negative. How did you handle the situation?
  • Career counselors recommend you use the "STAR" method to answer these types of probing questions. That's ST for situation/task, A for action, and R for result.
  • Preparing for the Behavioral Interview

  • Think about a situation which matches the questions listed above.
  • Write about your experience using the STAR method.
  • Practice talking about the experience. You may wish to tape yourself.
  • During the interview, answer questions succinctly. Avoid rambling.
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